Privacy-Policy of Phoenix Education

1. Introduction

Welcome to Phoenix Education, an e-learning platform dedicated to supporting university admission students in Bangladesh. We provide online courses and physical books to assist in your educational journey. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information.

2. Information Collection

When you use our services, we may collect the following types of information:

• Payment Information: For purchases, we collect payment information, which may include credit/debit card numbers or other payment details.
• Educational Data: We collect information about your educational interests, course enrollments, and progress to provide personalized learning experiences.
• Technical Data: This includes information about your device, browser type, IP address, and how you interact with our website and services.

3. Use of Information

The information we collect is used for the following purposes:

• To provide and improve our services, including course delivery and customer support.
• To process transactions and deliver purchased products.
• For communication regarding our services, updates, and promotional offers.
• To understand user behavior and preferences for service enhancement.

4. Information Sharing

We do not sell or rent your personal information. Information may be shared with:

• Service Providers: Third parties who perform services on our behalf, such as payment processing and website hosting.
• Legal Requirements: When required by law, such as in response to a subpoena or similar legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

5. Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

6. User Rights

You have the right to access, update, or delete your personal information. You can do this through your account settings or by contacting us.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.